Campus resources
Helpful documents and articles
- Common mistakes people make in handling conflict (PDF)
- Do’s and don’ts for responding when your behavior is perceived as offensive (PDF)
- Email civility (PDF)
- Informal strategies for responding to sexual harrassment (PDF)
- Negotiation strategies (PDF)
- Options for creating a record of complaint (PDF)
- The power of apologies (PDF)
- Practices of a good listener (PDF)
- Resistance or cooperation? (PDF)
- Responding to complaints (PDF)
- Responding to critical supervisory feedback (PDF)
- Resources for bullying and mobbing (PDF)
- Writing a letter: A tool for conflict resolution (PDF)
- We have to talk: A step-by-step checklist for difficult conversations
- Collaboration and Team Science: A Field Guide