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Washington University School of Medicine in St. Louis

Office of the Ombuds

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Campus Resources

  •  Services available from the Office of Student Affairs

Helpful Documents and Articles

  • Common Mistakes People Make in Handling Conflict (pdf)
  • Do’s and Don’ts When Your Behavior is Perceived as Offensive (pdf)
  • Email Civility (pdf)
  • Informal Strategies for Responding to Sexual Harrassment (pdf)
  • Negotiation Strategies (pdf)
  • Options for Creating a Record of Complaint (pdf)
  • The Power of Apology (pdf)
  • Practices of a Good Listener (pdf)
  • Resistance or Cooperation (pdf)
  • Responding to Complaints (pdf)
  • Responding to Critical Supervisory Feedback (pdf)
  • Resources for Bullying and Mobbing (pdf)
  • Writing a Letter (pdf)
  • We Have to Talk: A Step-By-Step Checklist for Difficult Conversations, by Judy Ringer
  • Collaboration and Team Science: A Field Guide
  • Medical School Faculty
    • About
    • Meet the Ombuds
    • Resources
    • Strategies and Tips
    • Contact

Office of the Ombuds

Barnes Jewish Hospital Plaza

Maternity Building, Room 161

St. Louis, MO 63110

314-660-2089

Resources

  • WUSM Human Resources
  • Office of Faculty Promotions and Career Development
  • International Ombudsman Association
  • Maternity Hospital Map

Please do not send sensitive, confidential information by email.

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